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International Journal of Tourism & Hospitality in Asia Pasific (IJTHAP) Vol. 4 No. 3, 73-88, October, 2021 E-ISSN: 2654-7945/P-ISSN: 2685-8800


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McDonald's sales have also been impacted when COVID-19's lockdown restricts the dine-in operation and limits the customer's satisfaction due to the SOP. Thus, this research aims to identify.


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To know various trends in Marketing. 5. To get the customer feedback on McDonald's f HYPOTHESIS • H-1 The marketing strategies used by McDonald's are in-line with the market share growth trends. • H-2 The Marketing Strategies used by McDonald's will bring positive customer feedback.


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Those "golden arches" have multiplied over the years and become part of our cultural landscape. In an effort to change with the times, McDonald's wants to hear modern moms' thoughts about their restaurants with this short survey. And to thank you for spending your valuable time sharing your mummy expertise with them, they're giving away.


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In 2020, 85 percent of respondents in the U.S. were highly or somewhat satisfied with the quality of menu items ordered and the speed of service at McDonald's drive thrus. Meanwhile, the service.


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Customer services' satisfaction survey of McDonald's Yiwei Guo Doctor of Philosophy (PHD) Management, LimKoKwing University of Creative Technology, Cyberjaya, Selangor, 63000, Malaysia [email protected] Abstract As a Consultancy Company we have recently signed a contract with McDonald's, we did a


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You can choose Spanish if you want to give your feedback in that language. 3. Now, enter the 26-digit mcdvoice survey code printed on the top of your purchase receipt. If you don't have a survey code on your receipt, you can click the alternate option which will under the sample receipt image. 4.


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Real Research also asked how fast the staff was in catering to their needs. On the McDonald's customer satisfaction 2021 survey, 28.42% say the service is 'very fast'. 22.08% expressed that the service by the staff was 'somewhat fast'. Afterward, 17.06% were 'neutral'. However, 11.04% state that the service by the staff is.


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McDonald's customers can yield up to 5 surveys just in a month on a per-store basis. The customers must redeem their voucher code from their official website for customer satisfaction survey ( www.mcdvoice.com) within 7 days of their survey as an extension is strictly not allowed. To participate in the survey, customers must follow the below.


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Published by Statista Research Department , Aug 2, 2023. This statistic shows the American Customer Satisfaction Index (ACSI) scores of McDonald's restaurants in the United States from 2000 to.


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McDonald's revenues grew 27 percent over the three years ending in 2007 to $22.8 billion, and 9 percent growth in operating income to $3.9 billion. McDonald's primarily sells hamburgers, cheese burgers, chicken, French fries, breakfast items, soft drinks, milkshakes and desserts.


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Welcome to the McDonald's Customer Satisfaction Survey on McDVoice.com. Thank you for visiting McDonald's, we appreciate your business. We value your candid feedback and appreciate you taking the time to complete our survey. Upon completion of this survey, you will be given a validation code that can be used to redeem the offer printed on.


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Customer Satisfaction is one of the most common and important aspect in any organisation, particularly in fast food industry. The research study was based on customer satisfaction survey towards McDonald's. Primary data was collected using E-forms and the sample size was 55. The primary research findings shows that majority of customers are highly satisfied with the overall customer service.


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2016-2020 annual telephone survey of McDonald's restaurants, our second data source. In the survey, we collect prices of the Big Mac sandwich (including sales tax and excluding temporary promotions) and wage rates of the Basic Crew (for day shift entry-level crew members aged 18 or


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Robust, automated and easy to use customer survey software & tool to create surveys, real-time data collection and robust analytics for valuable customer insights. Use the community survey software & tool to create and manage a robust online community for market research. Collect community feedback and insights from real-time analytics!